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Clerical/Customer Service Support
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139164 Requisition #
Location: Jackson North / ED Visits 
Shift: On Call/Pool 
Status: Variable 


Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.
Graduation from High School or GED required. Previous hospital registration or physician's office clerical preferred. Bilingual capability, (English/Spanish or English/French-Creole) preferred. Ability to demonstrate literacy in using computerized information systems.Physical Demands and Requirements:May require prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Require lifting papers or boxes up to 25 pounds occasionally. Work is performed in office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. May require wearing PPE (Personal Protective Equipment) when entering patient isolation rooms, as warranted. Staff must remain flexible and available to provide staffing assistance for any/all disasters or emergency situations.

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